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Striving For Excellence

At UKinsurancenet we want to provide you with a high level of customer service and excellent value for money. To help us find out what we are doing right, and what we are doing wrong, we ask our clients for feedback. Feedback can help us improve in many areas and also alert us if for any reason we become uncompetitive.

We would greatly appreciate it if you would complete the short survey below, in return for which we will enter you into our monthly prize draw.

Customer Service

* Please use the box below to make any comments positive or otherwise about your adviser, or our overall customer service:

* Could you please advise how satisfied you were overall with each of the following sections of our service.Please rate each section from a score of 1 for very poor, to 10 for excellent.

If the section does not apply to you please select the NA option.

If you used our website to obtain a quote or submit an enquiry how would you rate our website compared to others you may have used:
If you dealt with an adviser how would you rate your adviser?
How would you rate our response time:
The clarity & quality of quote documentation:
If you did buy from us how would you rate the quality & clarity of the policy documentation:
Overall how would you rate our customer service delivery:
Your overall impression of UKinsurancenet:

Website

Did you experience any problems with our website?
If you experienced any problems or have ideas on how we can improve the website please give a full description below:

How Do We Compare

We try very hard to be competitive, however, sometimes things change. The only reason we ask the questions below is to alert us if we are becoming less competitive in any area. We believe that competition is essential and beneficial to the customer and in turn if we become more competitive then it forces our competitors to do the same.

* Was your experience of UKinsurancenet good enough for you to be confident in recommending us?
* Did you, or are you, going to buy a policy from UKinsurancenet?
* If you did NOT buy from us, what was the main reason that affected your decision.
* If you did NOT buy from us, who did you buy from?
* What was the premium of the policy you accepted? £ 

General Comments

Please use the notes section below to enter any additional comments or thoughts you may have.

Next

Each month we offer a different prize, please find listed below details of current prizes on offer.

  • Nintendo WII
  • A case of quality wine
  • Digital Video camera
  • Portable DVD player with 8.4" TFT screen
  • TFT TV
  • Digital photo frame
  • £100 of M & S Vouchers

For a chance to win one of these great prizes then make sure you complete our short survey.