Privacy Notice & Website Terms of Use

Privacy Notice

Privacy Notice – PIB GROUP Limited – UKinsuranceNET

This Privacy Notice provides details of the personal data we collect from you, what we do with it, how you might access it and who it might be shared with.

Our Contact Information and Data Protection Officer

The specific company acting as a data controller of your personal information will be listed in the documentation we provide to you. The company is a subsidiary of PIB Group Limited.

Our Data Protection Officer can be contacted directly here:

Data Protection Officer

PIB Group Limited

1 Minster Court

Mincing Lane

London, EC3R 7AA

[email protected]

0330 058 9700

What we do with your personal data?

We use the personal data you give to us to provide insurance policies and to process claims.

We may use your personal data for other similar purposes, including marketing and communications, but that will only occur if we have your consent or where, as a current or previous user of our services, we rely on a legitimate interest justification for doing so. You have a right at any time to stop us from contacting you for marketing purposes. Please contact us to do so - see above.

The way insurance works means that your information may be shared with, and used by, a number of third parties in the insurance or risk sector; for example, insurers, agents or brokers, reinsurers, loss adjusters, sub-contractors, specific service providers, claim management companies, credit reference agencies, regulators, law enforcement agencies, fraud and crime prevention and detection agencies and compulsory insurance databases. We will only disclose your personal information in connection with the insurance cover that we provide and to the extent required or permitted by law.

Your data will be held securely in the UK and the EEA. Any other data processing outside of these geographical areas will be undertaken only in locations that are covered by UK data protection adequacy regulations or where UK GDPR compliant appropriate safeguards are in place.

More information on how the Insurance market works is available from the London Insurance Market Core Uses Information Notice available at

What personal data do we collect?

We collect and use relevant information about you to provide you with insurance cover and to meet our legal obligations.

This information includes details such as your name, address and contact details and any other information that we collect about you in connection with the insurance cover from which you benefit.

Special categories of personal data such as data about your health and criminal convictions may be collected and processed on a consent or public interest basis if this is necessary for insurance purposes.

If you provide us with personal data about other people, for example; family members you wish to add to a policy or contract, we expect you to ensure that they know you are doing so and they are content with their information being provided to us.

We may record or monitor calls for training purposes, to improve the quality of our service and to prevent and detect fraud.

How do we look after personal data?

We restrict, secure and control all of our systems. We retain personal data only for as long as is necessary to undertake the contracts and to respond to your requests, or longer if required by law.

How can you access your personal data?

You have the right to request access to any of your personal data we may hold. If any of that information is incorrect, you can request that we change it. If we are not using your information correctly, you can request that we stop using it or that we delete it completely.

If you would like to make a request to see what personal data of yours we hold, you may make a request to our Data Protection Officer using the details above.

Where we have asked for your consent to use your personal data, you have the right to withdraw that consent at any time. If you withdraw your consent, we will stop using your personal data where legally possible. Any processing undertaken before your withdrawal remains valid and lawful.

Our Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), contact details below:

Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF
Tel: 0303 123 1113

Website Terms of Use

Use of UKinsuranceNET websites are subject to the following terms and conditions:

  • UK Only – The information on our websites complies with appropriate UK authority legislation
  • Availability – We take reasonable steps to ensure that are websites are accessible at all times. However, we cannot be held liable if, for any reason the websites are unavailable for any period of time.  It may be necessary from time to time to suspend access to the web site for routine updates and maintenance without notice.
  • Copyright – The content and web pages of this websites, unless otherwise stated are the property of UKinsuranceNET and all rights in respect of copyright are reserved. We use a copy protection system to track any copyright infringement across the internet.
  • Jurisdiction – The websites shall be governed in accordance with English law, in the event of any dispute; the relevant parties irrevocably agree to submit to the exclusive jurisdiction of the English courts

Other websites

Our web sites may contain links to other web sites operated by 3rd parties.  These links are provided for your convenience, however, we accept no responsibility or liability for the content of any other web site to which we may link.  You are recommended to read carefully the privacy policies of these web sites before submitting any personal data.

Amendment to Privacy Policy and Website Terms

From time to time it may be necessary to amend our privacy policy and website terms.  We reserve this right and will update and publish any new versions on our websites. 

Date of publication: